Cookie Policy
100mentors (“we”, “us”, “our”) are committed to protecting and respecting your privacy as described in our Privacy Policy of which this Cookie Policy forms a part.
By consenting to this cookie policy (“Cookie Policy”), you acknowledge and consent to our website using cookies and other similar technologies (as described below) for the purpose described below. By continuing to use our site, you agree to Cookie Policy and eventually any additional cookies we may use, being placed on your device.
What are cookies?
A cookie is a small text file that is stored by a website on your computer, phone or other devices with information about your browsing behaviour on this website. Cookies are necessary to make navigation easier and more user-friendly. They do not cause any damage to your computer. Although the general term "cookie" is used in this data protection policy, as this is the main storage method used for information on this website, "local storage" of temporary internet files in the browser will be used for the same purposes as cookies. Accordingly, all information contained in this section also applies to "local storage".
There are two different types of cookies: Session and Persistent. They are used for different things and contain different information.
Session cookies exist only during one session and contain information that is used within your current browser session. These cookies are automatically deleted when you close your browser or turn off your computer. Nothing is persisted on your machine beyond the time you spend on the site.
Persistent cookies remain on your computer or mobile device even after you close your browser or turn off your computer. Persistent cookies are used to hold information that is used between visits and make it possible to recognize you during subsequent visits to the website or application and react accordingly. Persistent cookies remain on your device until their end date is reached, until a new cookie is installed or until you delete them in the settings of your browser, application or mobile device.
How does Wiserwork use cookies?
We use cookies for the following purposes:
| Purpose | Details |
|---|---|
| Authentication, Security and Integrity |
To log you into Wiserwork and prevent unauthorized parties from accessing your accounts. To protect your security. To help detect and fight spam, abuse, phishing attacks, and other activities that violate 100mentors Terms & Conditions and Privacy Policy. To prevent fraudulent use of login credentials, protect user data from unauthorized parties. |
| Site features, services, and user preferences |
To provide functionality that helps deliver products and services. To customize the way the Website or Services behaves or looks. For example, knowing when you’ve already taken a product tour so we don’t show it to you again, and storing preferences to know when you’ve seen or interacted with certain content. To provide customized content and experiences. |
| Localization |
To help us provide localized experiences. For example, we may store information in a cookie that is placed on your browser or device so you will see the site in your preferred language. |
| Preferences |
To remember data about your browser and preferences. To remember your settings and other choices you’ve made. |
| Personalized content | To customize Wiserwork Platform with more relevant content based on your preferences and interactions. |
| Session state |
To collect information about how Users interact with a website. This may include the pages users visit most often and whether users get error messages from certain pages. |
| Performance |
To help us ensure Wiserwork Platform is operationally performing at a high level. For example, understanding how quickly our Services load for different users. |
| Analytics and research |
To help us improve and understand how Users use Wiserwork Platform. For example, knowing which features on Wiserwork Platform are most popular or which content Users prefer, so we can continue to enhance the user experience. |
Who uses the information stored in the cookies?
The information stored in the cookies on our Platform is used exclusively by us, except for the information identified as "third party cookies" below. These are used and managed by external organisations to provide us with services that are requested by us in order to improve our services and the customer experience of our website. The most important services for which these "third party cookies" are used are the preparation of access statistics.
How can I disable or prevent the use of cookies on this website?
We will ask for your consent to the use of cookies on your first visit to the Services. We may derive your consent from the note in a box and the "I agree" option (or a corresponding key) or from the fact that you continue to browse our Services, despite the fact that a clear and visible warning is displayed on our Services that we use cookies. If you agree, we will place a consent cookie on your device. If, in view of the above, you wish to avoid the use of cookies on this website you must first deactivate the use of cookies in your browser and then delete the cookies stored in your browser that are associated with the Platform . This option to avoid using cookies can be used at any time. However, you should be aware that disabling cookies from your browser may not allow you to take advantage of all the features of the Site and some of the features of the Site and Services may not work as they should as they rely on cookies.
How can I deactivate and delete cookies?
You can restrict, block or delete cookies on this Platform at any time by changing your browser configuration using the following instructions. All web browsers allow you to limit cookie behaviour or turn off cookies within the settings or options of the browser. The steps to do this are different for each browser, you can find instructions under the Help menu of your browser or by visiting www.allaboutcookies.org. Please note, however, that without cookies you may not be able to take full advantage of all our Platform’s features.
Instruction for deactivation and deletion in browsers, you can find in the below links:
Internet Explorer https://support.microsoft.com/kb/278835
Firefox https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
Chrome https://support.google.com/accounts/answer/61416?hl=en
Safari for iPad and iPhone https://support.apple.com/kb/HT1677
Which cookies does the Wiserwork Platform use exactly?
The following list details the cookies, tags or similar applications used on this website, together with information about their purpose (by us or by third parties).
By us, we use "local storage" of temporary internet files in the browser for the same purposes as cookies.
In addition, the following are the third party cookies in use, where you have accepted their use (which are each subject to their own privacy and cookie policies):
| Cookie Name | Function |
|---|---|
| Google Analytics |
The web analytics service offered by Google, Inc. (“Google”) to analyze how our Website is used. This service uses cookies generating information on your use of our Website (including your IP address), collected from Google in an anonymous form (using non-personally identifiable data). Privacy policy available at https://www.google.com/intl/en/analytics/privacyoverview.html |
| Clerk |
Used by Clerk to identify user log-in and authentication information. More information here. |
| YouTube | Used by YouTube to track the actions of our Users on the YouTube website when they use our Services. |
| Crisp Chatbox | Used by Crisp Chatbox for customer support through live chat. The cookies placed by Crisp allow us to maintain your chat session and provide a personalized experience during interactions with our support team. Please check also their Cookies Policy. |
Cookies from unregistered users
We still use cookies if you don’t have an account or have logged out of your account. For example, if you have logged out of your account we use cookies to, for example, help you log in faster the next time.
We also set cookies if you don’t have a 100mentors account, but have visited 100mentors.com, to help us protect our Services and the people who use it from malicious activity. For example, these cookies help us detect and prevent denial-of-service attacks and the mass creation of fake accounts. If you have cookies on your browser or device, we read that cookie when you visit a site with our app.
Updates & Contact Info
This privacy notice was last updated on 23 September 2024
From time to time, we may update this Cookie Policy. If we do, we’ll notify you by posting the policy on our site with a new effective date. If we make any material changes, we’ll take reasonable steps to notify you in advance of the planned change.
If you have any questions about our use of cookies, please email us at support@wiserwork.ai.